Continuing Education Courses
Course #20633 - Improving Communication in the Workplace
| Course Expiration: |
August 20, 2025 |
| Course Type: |
Contractor |
| Professional Credit Hours: |
4.0 |
| HVAC Specific: |
No |
| Energy Specific: |
No |
| Course Type: |
Plumber |
| Professional Credit Hours: |
4.0 |
| Course Name: | Improving Communication in the Workplace |
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| Course Outline & Objectives: | How you communicate says a lot about you, your company, and the industry. With so many methods of communication available today, and the pace at which we do business, most people could use a tune-up on the various communication tools and their uses. Come to this session to learn:
- How to choose the communication method that is best suited for the relationship, situation, and what you want to accomplish.
- Why communication is the basis for developing and nurturing relationships.
- Tips on how to make email professional, brief, and compelling.
- Why your voicemail is important and how to answer your phone professionally.
- How and why to draft and practice your 2-minute elevator speech. |
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| Course Schedule |
Wednesday, September 20, 2023 |
| Calendar Events |
|
Date: 09/20/2023 Location: N/A - Distance Learning Course
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| Keywords: |
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| Location(s): |
Salt Lake
|
| Teaching Method: | Live |
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| Company Name: | Utah Mechanical Contractors Association |
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| Phone: | 801-364-7768 |
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| Address: | 669 South 200 East, STE 200 |
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| City: | Salt Lake City |
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| State: | UT |
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| Postal Code: | 84111 |
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| Email Address: | carrie@umca.com |
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| The Course Provider is: | a professional association or organization involved in the construction trades |
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| Instructor First Name: | Kathy |
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| Instructor Last Name: | Crosby |
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| Instructor License #: | |
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| Instructor Resume: | Kathy Crosby is President and Owner of C2 Consulting, Inc., a firmthat provides financial safety and other consulting services andtraining.Prior to starting her own business, she was Vice President/CFO for Harding Mechanical, Inc. She served on the MechanicalContractors Association of America (MCAA) National Board ofDirectors and was a Chairperson of the Project Managers EducationCommittee charged with the oversight of the Institute for ProjectManagement at the University of Texas - Austin. She also served asa Management Trustee for the Utah Pipe Trades Pension andWelfare Trust Fund and Mechanical representative for the UtahSubcontractors Council. While serving as a Board Member ofAssociated General Contractors of Utah, she chaired the SpecialtyContractor/Supplier Council. |
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