Continuing Education Courses
Course #23515 - Know Yourself Know Your Customer
| Course Expiration: |
August 27, 2027 |
| Course Type: |
Contractor |
| Professional Credit Hours: |
3.0 |
| HVAC Specific: |
No |
| Energy Specific: |
No |
| Course Type: |
Electrician |
| Professional Credit Hours: |
3.0 |
| HVAC Specific: |
No |
| Energy Specific: |
No |
| NFPA-70E Specific: |
No |
| Course Type: |
Plumber |
| Professional Credit Hours: |
3.0 |
| Course Name: | Know Yourself Know Your Customer |
|---|
| Course Outline & Objectives: | How does your personality impact your success as a business owner?
Find out at a hands-on workshop designed to help you better understand your unique traits, emotional patterns and how they influence your business decisions.
Thursday, August 28, 2025
8:30-11:30am
Pre-Work: Each participant takes the PDI (Personality Diversity Indicator or E-Colors).
Go to this link: https://pdi.equilibria.com?ref=otjjyzll to take the PDI.
Course Outline
I. Introductions
II. Opening Exercise
III. Review Course Objectives
IV. Introduction to E-Colors
a. Human Brain Model
V. Individual Strengths Exercise
VI. Potential Limiters
VII. Listening Styles
VIII. Personal Intervention (Pause/Play)
IX. Unintentional/Intentional Consequences
X. Building Towers Exercise
XI. Leveraging the E-Colors for Sales
XII. Selling Factors
XIII. Personality Based Selling Exercise
XIV. Review Objectives and Take-Aways
Instructor: Merle O. Hellickson
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| Course Schedule |
Thursday, August 28, 2025 |
| Calendar Events |
|
Date: 08/28/2025 Location: Washington
|
| Keywords: |
sales, continuing education, personality |
| Location(s): |
Washington
|
| Teaching Method: | Live |
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| Company Name: | AGC of Utah (St. George) |
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| Phone: | 435 628 1346 |
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| Address: | 230 N 1680 E, Suite B-1 |
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| City: | St. George |
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| State: | UT |
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| Postal Code: | 84790 |
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| Email Address: | ktolleson@agc-utah.org |
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| The Course Provider is: | a professional association or organization involved in the construction trades |
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| Signup Link: | https://members.agc-utah.org/events/details/personality-based-sales-course-st-george-08-28-25-15124 |
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| Instructor First Name: | Merle |
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| Instructor Last Name: | Hellickson |
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| Instructor License #: | |
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| Instructor Resume: | |
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| Instructor Resume: |
Merle Bio 2025.pdf |
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