Please Note
You have now completed the station training module. In order to certify on this system, you must take the following short quiz. For audit purposes, please enter the following information (every field is required).
Workstation Quiz - Attempt of 3
We're sorry, you missed of 8 questions. You must answer every question correctly to pass the quiz.
You may review the tutorial and take the quiz up to three times. As you review the tutorial, please pay particular attention to the following topics:
Completing the Registration
Completing the Registration - Step 2
Completing the Registration - Step 4
Completing the Registration - Step 5
Issuing a Temporary Permit
Inventory Control
Review the tutorial
Questions
If you need to reprint the registration certificate and receipt, you should
Do nothing, the transaction is lost
Enter license plate number and VIN (last 8) to retrieve the documents again
Send them to the DMV to get new documents
None of the above
If a decal is received damaged, you must
Issue it immediately to get it out of inventory
Click the system button "Damaged upon Arrival" and return the decal to the DMV
Click the system button "Damaged" and discard the decal
Stop the transaction and call DMV
Give the customer the next decal in sequential order
The decal number must match the system. To verify that it does, you must
Type the decal number into the system as printed on the white portion of the decal
Call the DMV and read them the decal number
Double check the decal to make sure its the lowest available number of the correct decal type
None of the above
When the renewal is complete, your customer should leave with
Instructions on how to get their decal from the DMV
A registration and receipt
A decal
Their assigned decal, registration, and receipt
In order to process a renewal, the customer must provide
License plate number
Old registration, renewal packet and proof of insurance
A license plate number and VIN (last 8)
All of the above
Before you process the payment, you should verify
The payment summary
The vehicle
The owner information
All of the above
How is issuing a 15-day temporary permit different from processing a standard registration?
Inspections are not entered
Decals are NOT issued
A $6 permit fee is charged
All of the above
The decals are valuable inventory items and MUST be secured at all times.
True
False